Privacy Policy

Relish Florals respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and store your information when you interact with us.

1. Who we are

Relish Florals is a floral design business providing wedding flowers, bouquets and workshops.

If you have any questions about this policy or your data, you can contact us at:

Email: relishflorals@outlook.com

2. What information we collect

We may collect and process the following information:

Your name and contact details (email address, phone number)
Wedding or event details (such as date, venue and preferences)
Information you provide via our website forms
Any communication you send to us via email or social media

We only collect information that is relevant to providing our services.

3. How we use your information

We use your information to:

Respond to enquiries and provide quotes
Plan and deliver our floral services
Communicate with you about your order or booking
Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data based on:

Consent – when you submit an enquiry or contact us
Contract – when we are providing services to you
Legitimate interests – to run and improve our business

5. How we store your data

Your information is stored securely and only kept for as long as necessary to:

Fulfil your enquiry or booking
Meet legal, tax or accounting requirements

We take reasonable steps to protect your data from loss, misuse or unauthorised access.

6. Sharing your data

We may share your information with trusted third parties where necessary, such as:

Payment providers
Website platforms (e.g. Wix)
Suppliers involved in delivering your order

These providers only process your data as required and are expected to keep it secure.

7. Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time

To exercise any of these rights, please contact us via email.

8. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

You can adjust your browser settings to refuse cookies if you prefer.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact

If you have any questions about this policy or how your data is handled, please contact:

Relish Florals

Email: relishflorals@outlook.com